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AI product · Private Beta

An AI assistant that answers using company knowledge.

We developed Anhora, a platform for configuring AI customer support assistants. Companies connect documents, products and website content, set communication rules and deploy the assistant on their own domain.

Project overview

Role
Product strategy, UX and engineering
System
AI customer support platform
Stage
Private Beta
01

Product development

One workspace for configuring the assistant.

We brought knowledge sources, response settings and website deployment into one workspace. Teams can configure the assistant and check its connection status. When a team communication channel is connected, a team member can join the conversation and reply through that channel while the visitor continues chatting in the widget.

Anhora Private Beta homepage presenting the assistant platform
  • 01Assistant workspace
  • 02Knowledge sources
  • 03Website connection
02

Knowledge and communication

Company information and communication rules, configured separately.

Documents, products, FAQs and website pages provide the material for answers. Teams configure tone and customer interaction rules separately, so they can review the information the assistant uses and how it is expected to communicate. The widget can show products and relevant company information within the conversation, helping visitors explore an offer without leaving the chat.

Anhora overview of company knowledge and assistant configuration
  • 01Knowledge sources
  • 02Communication rules
  • 03Assistant settings
03

Website integration

Connecting the assistant to a verified domain.

We built domain verification into deployment. A DNS record confirms domain access, while site-specific keys and checks on the requesting website restrict where the widget can be used.

Anhora domain verification interface with DNS setup instructions
  • 01Domain verification
  • 02Site-specific keys
  • 03Website access checks

Early usage

Early beta results.

At the start of beta testing, Anhora recorded 224 conversations and more than 1,200 messages, with a response time of 3.8 seconds.

224conversations
1,200+messages
3.8 sresponse time

What we built

From company information to an assistant on the website.

Anhora brings together knowledge management, communication settings and domain deployment. We designed and developed the full product flow, from the team workspace to the customer-facing widget. The platform is in Private Beta.

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Updated 12 September 2026

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