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Expertise / Custom web platforms

Custom web applications built around your workflows.

Customer portals, internal tools and web products that turn scattered steps into a clear working process. Start with the people, permissions and decisions your application needs to support.

Discuss your platform

01 / Expertise

When spreadsheets and handoffs become the workflow.

A custom platform makes sense when existing tools leave a recurring gap: customers cannot see progress, colleagues re-enter data or approvals depend on a message thread. We map that gap before choosing what to build.

Customer portals

Give customers a place to submit requests, share documents and follow status, with access limited to their own organization.

Internal workspaces

Bring queues, approvals and operational records into a shared interface with clear responsibility for each step.

Product foundations

Define accounts, core entities and repeatable workflows so an initial release can grow without losing its underlying rules.

02 / Custom web platforms

Model the work before the screens.

We connect a real task to its data, permissions and completion criteria. The first release follows one useful journey from start to finish, including what happens when information is missing or an action is rejected.

  1. 01User & task
  2. 02Roles & data
  3. 03Working journey
  4. 04Acceptance checks
  5. 05Operating platform

Make the rules visible.

Access boundaries

Specify who can read, change and approve each record. Check permissions on the server and include cross-account access attempts in verification.

Data ownership

Agree which system owns each entity, how updates travel and which changes need a history or review.

Operational readiness

Set expectations for response times, error reporting, backups and support ownership around the application's actual business impact.

03 / See it in practice

Novosti Donbasu

Media platform · Migration · Ongoing engineering

A platform for the newsroom’s daily work.

Development of the new site was already underway when the legacy website was compromised and subsequently lost. We adapted WordPress to the newsroom’s publishing workflow: language versions, navigation, article templates and the editing interface. Alongside the public website, we developed tools to prepare and import the existing archive.

Webfox’s role: Platform development, migration tools, attack defence and ongoing support

Explore the case
Novosti Donbasu article index with Ukrainian navigation and an editorial grid.
Multilingual publishing · Editorial tools · Custom modules

04 / WEBFOX

A first release with a clear boundary.

  1. 01

    Discover

    Map users, current tools and one workflow worth improving.

  2. 02

    Prototype

    Test the key screens and decisions with representative users.

  3. 03

    Build

    Deliver working increments with agreed access rules and integration boundaries.

  4. 04

    Release

    Verify complete journeys, rehearse recovery and document operation and ownership.

Define the first useful version.

Discovery produces a workflow map, an initial data model and a release scope. Estimates depend on roles, integrations, migration and acceptance requirements. Extra dashboards and secondary workflows can follow once the central journey works.

Questions before we start

Do we need a custom application?

We compare your workflow with existing tools first. A custom build is justified when the gaps, control requirements or integration needs warrant its ongoing cost.

Can you improve an existing platform?

Yes, subject to a review of the code, data and deployment process. We can propose a bounded improvement or staged replacement based on what is maintainable.

What should an MVP include?

One complete job for a defined user, with the permissions and operational checks it needs. We agree what can be postponed without breaking that journey.

Who maintains it after launch?

We agree the maintenance model before release. Handover should cover the repository, environments, deployment, known limits and responsibilities for incidents and updates.

Contact

Which workflow needs its own workspace?

Describe the people involved, the tools they use and the handoff that causes difficulty. We’ll use that context to outline a first release and its dependencies.

hello@webfox.net.ua +380 67 985 95 59
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